About Us

SignStix (a UK based company) is an award-winning cloud-based digital engagement platform, enabling organisations to create, edit, manage and deploy digital content with ease across retail and corporate marketplaces globally.

The solution is fully scalable and is used by commercial and corporate enterprises to drive customer engagement and enhance in-store experiences globally. 

Developed entirely in house, our leading-edge solutions attract some of the biggest names in global commerce. 

We use the most up to date software development technologies allied with robust and scalable cloud technologies to deliver a unique and differentiated platform that is acknowledged in our industry as being exceptional.Our clients include Sainsburys, Argos, Clarins, ABB, Disney and Peregrine Group.

We develop exciting software from the ground up using the latest technologies such as React, node.js and Android. 

We rely on the entire team to be creative and inventive - capable of communicating and developing next-generation platforms that stand head and shoulders above the competition.

Overview Of Role / Key Responsibilities

The Signstix Business Support role provides efficient and effective support for operational, sales, client & partner support to the business playing a central and important role in:
• Board MI / Inputs - Prepare / Co-Ordinate Inputs & Minutes (including progressing actions)

• Provide Client Service Support (First Line) for all Existing Clients (& progress all Outstanding Service Tickets within Support@Signstix.Zohodesk.com to baseline SLA / enhanced SLA as appropriate).

• Maintain Commercial overview & ensure related billing for all client’s is up to date (follow up any issues) (Automate within Zoho as appropriate)

• Oversee Procurement for Devices / Miscellaneous Hardware (incl Purchase Order / Expenses Management / Billing). Maintain record of key suppliers / prices for quotes.

• Ensure Business Process Are Fully Documented & Followed (Automated where Possible) Utilize as required Pipedrive, Zoho, Trackle, Stickle systems to extract relevant data

• Generate Purchase order requests as required and liaise with suppliers

• Develop Management Information / Analyse Trackle) [Time Recording] to enable business challenge around process / timings / prioritisation etc

• Provide Daily Structure For MD & Across The Whole Signstix Team To Ensure Key Priorities Actions Are Owned / Progressed.

• Sales Admin & Support (Prospects Oversight & Progression)

• Sales Pipeline Management (Prospects Oversight & Progression) Regular review of Sales Pipeline to ensure all prospects are being progressed by lead in business and status is understood. / current

• Oversee Team Management (incl HR / Travel / Meeting Admin / Expenses) Managing and reconciling of company credit card purchases and receipts

• Supporting Signstix Managing Director in various ad hoc tasks

• Able to assist with initial small client set up / devices issue

Key Skills and Competencies

• Positive and proactive ‘can-do’ attitude

• Ability to work independently and on own initiative

• Strong time management skills and be able to meet deadline

• Good organisation and communication skills

• Confidence with Microsoft office suite

• Prioritisation skills

• Must be able to remain calm under pressure and successfully juggle multiple tasks

• Build rapport quickly and easily with other people across the business

• Ability to work independently and on own initiative

How To Apply

If you would like to be considered for this role, please send your CV along with a Cover Letter to recruitment@signstix.com

We will endeavour to get back to you within 3 business days.